Call now to book

Tickets are now only available by calling 0800 111 4149 due to limited availability

Bookings for lodge breaks and day tickets are now available

Lodge bookings and day tickets are available to book by phone on 0800 111 4149. Telephone lines are open Monday to Friday from 10am to 5pm.

Please ensure you have read the terms and conditions and the following information before booking:

Snowman & Reindeer

Snowman and Reindeer are routes we use to keep everything flowing around the site and have no impact on your day, the only difference between them is that the snowman route is more accessible therefore better for pushchairs and wheelchairs.

Time selection

The time you pick when you book is the time you will see Father Christmas and not the time you will arrive. The event is a full day and your other activities are based around the time you see Father Christmas.

Father Christmas Secret

You will need to know a secret for each child. Father Christmas will share this secret with the child when they visit. For example, has a dog called ‘Boris’.

Letter To Father Christmas

As part of your Kielder Winter Wonderland experience, you can choose to have a special letter sent from Santa, at an additional charge of £5 per child. This letter is to be opened after your visit to Kielder Winter Wonderland and will be sent out in time for Christmas Eve.

Lodge Breaks 

Weekend lodge breaks will be available and can be booked by calling 0845 155 1553. These can only be booked by telephone. Group bookings of 12 persons or more should also be booked by telephone. Lines will open from 10am until 5pm Monday to Friday shortly. Booking is essential as tickets are not sold on site.


If you have any other queries please visit our FAQ page.

combined-shapearrow_downshapeshapeBBQ Hutbed-23menu-34-glyph-64car-frontchunky-tickcrossexclamationgreen_tickhot_tubcombined-shapeLake Viewlarge_arrow combined-shapepawsocial_instagram facebookGoogle Plus social_instagram LinkedIn pinterestsocial_twitterYouTube square-pinSwimSpatail-rightTreestv